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Business1 Maintenance
Posted by Nick Akam on 2016-04-25 16:12:15 PM

Business1 will be offline for around 15 minutes on 25/4/2016 to replace a RAID controller battery.

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Zeus 2 Downtime
Posted by Ralph Lucas on 2015-10-15 09:58:36 AM

Server downtime was experienced on one of our shared hosting servers ( today between 0800 and 1045 BST.


The cause of the downtime was a kernel crash, and when this happened the boot loader became corrupted. The boot loader has been reinstalled and the server is back on line and functioning as expected.


We're still investigating the cause of the kernel crash.

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Email issues with Zeus 1
Posted by Paul Simpson on 2015-02-26 10:19:53 AM
We are currently experiencing technical issues with our Zeus 1 server. We would like to apologise to customers as this may be affecting your email accounts and you may also have some issues viewing your website, we are working to resolve the issue as quickly as possible.

Thank you for your cooperation.
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Database Connectivity Issues on Zeus 4
Posted by Mark Esho on 2014-10-06 17:35:52 PM
Currently experiencing database connectivity issues on Z4. Our technicians are working on it and service will resume shortly.
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Server Updates
Posted by Nick Akam on 2014-08-14 23:22:32 PM
12:20 AM - We will be rebooting business1, zeus1, and zeus4 cPanel servers shortly, to complete a firmware update to the hardware RAID cards. A bug has been identified which causes issues with 'hot spare' drives (our servers have spare drives in them to take over instantly in case of failure), so we have updated all servers.
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Emergency Maintenance
Posted by Nicholas Ashley on 2014-08-12 11:52:02 AM

Dear Customers,

The data centers our servers are located at are currently performing emergency maintenance across the network, further details can be found here:

We expect this to be finished by 4am, as per the announcement above.

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