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Knowledgebase : Billing
     
We're sorry to hear that you want to leave our service and would like to retain your business if we can. Please feel free to open a helpdesk ticket letting us know the reasons you are planning on leaving, who you are leaving us for and what sort of packag...
You can update your contact details (name, address, telephone number and email address) via the Client Area: * Log in to the CLIENT AREA at http://my.freevirtualservers.com/clients/ [1] * Click on the EDIT DETAILS entry in the ACCOUNT menu * Up...
All accounts should have access to an "Upgrade" button within your cPanel control panel which will allow you to instantly and automatically upgrade or renew your account without any intervention from our staff. Upgrades are usually automatically processed...
How to get a VAT receipt Until the automated receipt system is complete you will need to open a support ticket requesting a VAT receipt. Please include the transaction ID in the ticket, this can be found in your email payment receipt either from Wor...
The "Domain Registry of America" is not as official as it sounds and is simply another domain name registrar who is trying to trick people into transferring their domain names to them. They use automated software to look up domain names that are due to...
All transactions with Easy Internet Solutions Ltd will be billed in Great British Pounds (GBP : aka United Kingdom Pounds UKP and Pounds Sterling). However, if you are based outside the United Kingdom, your credit/debit card provider may make an additiona...
The Sales/Billing Department of Easy Internet Solutions Ltd is usually available 8:30AM to 5:30PM UK time Monday to Friday (excluding public holidays). Online Technical support is available 24/7. Telephone sales and support are available 9AM to 5PM Monday...
When you signed up, you agreed to our terms and conditions and agreed via Worldpay that your account would be automatically rebilled until it is cancelled or terminated. When you signed up you would have been shown these details when you read the terms an...
Why was my WorldPay payment cancelled? You can set up automatic WorldPay FuturePay Agreement to automatically renew your account, however sometimes the FuturePay agreement may need to be cancelled. Below is a brief list of the most common reasons for ...