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Knowledgebase : cPanel Control Panel
 


You can redirect Internet traffic from a particular subdomain to another location. This is usually used when the web pages that made up the subdomain have been moved to another location. TO ADD SUBDOMAIN REDIRECTION: * Login to your cPanel contr...
If your site does exceed your accounts data transfer/bandwidth limit, it will be temporarily suspended and the message 509 Bandwidth Limit Exceeded The server is temporarily unable to service your request due to the site owner reaching his/her bandwidt...
Each web hosting account has a set allowance/quota of data transfer (aka bandwidth) per calendar month. This is used up as you upload your files to your site, as people view them and as emails are processed. It is best illustrated thusly: You upload a 10M...
It is possible to access phpMyAdmin without using the cPanel control panel. Just go to either http://www.example.com:2082/3rdparty/phpMyAdmin/index.php or https://www.example.com:2083/3rdparty/phpMyAdmin/index.php (replacing example.com with your domain n...
Sometimes you may wish to block visitors from a particular country (or countries) from accessing this site - this is commonly the case where some people which to block visitors from countries such as Korea and China from commenting on their sites due to h...
Whilst you are not able to change your primary domain name (also referred to as your main domain name or master domain name), we can do this on your behalf. Please open a helpdesk ticket requesting this. As there is actually quite a lot of work involve...
The addon domain functionality allows you to host multiple domain names (each with their own different website) under one account. To check how many addon domains are offered on your package, please log in to your control panel at http://www.freevirtualse...
Each web hosting package supports a set number of sub-domains (also known as third or forth level domains). You can check the number of sub domains allowed on your account by checking the "Domain Menu" section of your cPanel control panel (the number of s...
Whilst you can change your cPanel/FTP/Frontpage password via the "Change password" option within your cPanel control panel, it is not possible to change your username. User names cannot be changed for a number of reasons including: Preventing username cla...
It is reasonably common that changes to your website do not immediately show up on your web browser. This is usually caused by your computer or internet service provider (especially NTL or AOL) caching the old page(s). There are a number of things you can...
To create a new POP3 email account (which can also be used for web mail, IMAP and SMTP email), please follow the these steps: First of all, login to your cPanel control panel. This can be done via either http://www.example.com/cpanel (where example.com...
Our servers allow you to access your site both with and without the initial 'www' prefit. For example: http://example.com and http://www.example.com (where example.com is your domain name) will both bring up your website.
Occasionally you may find that the Fantastico De Luxe auto-installer system within your cPanel control panel will load very slowly or not load at all. This is because, due to the way Fantastico was written, it needs to "check" with the Fantastico develope...
Proxy and firewall solutions are very common in commercial and educational establishments and you should consult with the network administrator if you think this is the case. Some firewall configurations may prevent you from being able to upload to your ...
The Disk Usage Viewer enables you to see exactly how much disk space is being taken up by various parts of your web site. Several different viewing options are available: Show Parent Directories - Displays the parent directories as individual items.Show...
To manually add "subscribers" to a Mailman mailing list, please follow these steps: Login to your cPanel control panel via http://www.example.com/cpanel (where example.com is your main domain name) Click on the "Mail menu" and select "Mailing Lists" Clic...
If you've lost or forgotten your password for the cPanel control panel, FTP, or Microsoft Frontpage you can use our online automated password reset system at http://www.easyinternetsolutions.co.uk/conpanel/passwordreset/ The password reset system will al...
How to log into your cPanel control panel Your cPanel control panel is the control centre of your hosting account, from there you can create and manage your email account, set up new domain names, view your web site statistics and much more. There are ...
If you are running the Zone Alarm (or ZoneAlarm Pro) firewall security system, access to your cPanel control panel may become slow. To correct this, you can either place your website URL in the "Trusted Networks" section of ZoneAlarm or go into...
Whilst our servers are monitored 24/7 and the senior technical department are alerted if a set page on each server takes longer than 30 seconds to fetch, there may be occasions where networking issues are not picked up by this checking system (for instanc...
You may already know that Fantastico allows you to easily install scripts on your website - it also keeps an eye on script upgrades and will let you know via email when a new version is released. If you've received an email to let you know that an upgr...
The Entropy Banner script allows you to create a set of revolving banner images, normally used for advertising. You can upload and delete files, set priority on the images, and set URLs to which each image points.To set up an Entropy Banner:Click on ...
If you have password protected certain folders/directories of your site using the cPanel "Password Protected Directories" option, you may then wish to ensure that people do not share the login details (usernames and passwords) to other people (for example...
The "Aging" option within the cPanel control panel allows you to tell the server to automatically delete READ emails after a set number of days. This option is set under the "Add/Modify/Remove Accounts" section of the cPanel control panel and can be set o...
What is the cPanel and what can I use it for? Your cPanel control panel is the central hub for your web hosting account settings. From your cPanel you can create email accounts, filter emails, forward emails, park domain names, create sub domains, quick...
In the "Mail Menu" section of your cPanel control panel, there are two items with similar names - the "Domain Forwarding" and "Email Forwarding". Whilst these both change where your email is destined to, they both work in different ways. Domain Forwarding...
The Index Manager enables you to control how directories on your web site are displayed. If there is no index.html in a particular directory, the contents of the directory will be displayed to the browser. This is usually undesirable and can cause securit...
Scripts being installed by Fantastico De Luxe Following scripts can be autoinstalled using Fantastico De Luxe. Installation procedure takes seconds and can be performed by novices without the need of setting up MySQL databases, importing structure,...
Once your account has been created (usually within 5 minutes of payment being made), you should be able to start uploading your files. If you are uploading via Microsoft Frontpage, you will need to wait for DNS Propagation to complete (usually between 20...
If you wish to download the "raw Apache access log files", these can be accessed via your cPanel control panel's "Raw Access Log" section and are stored in Apache's default "combined" log format which should be supported by the vast majority of stats prog...