RSS Feed
Knowledgebase : Pre-Sales
     
We understand how important web sites and email services are to our customers and we aim to do our best to ensure that the services are available all the time. To try and ensure we achieve this we have the following multi-layered systems in place: On-se...
You are unable to resell space within your account unless you sign up for one of our Reseller Packages. The Reseller Hosting package offers you the ability to create an "unlimited" number of cPanel hosting accounts - each with their own cPanel control pa...
Yes, you can use your account for commercial purposes (in fact, more than half of our customers run their own business from their website - selling everything from clothing to software to e-books and even computers!). In fact, you can use your account ...
You can use any internet connected computer to upload your files, send email, receive email, view your website and maintain your site. Unlike other providers, we put no restrictions on where/when/how you can update your site.
We allow you to make changes to the Apache web server .htaccess files within your disc space. This will allow you to set up Redirects, password protection/user authentication, mod_rewrite URL rewriting rules, and change the default DirectoryIndex file (a...
We offer Fantastico De Luxe, as standard, on ALL our cPanel web hosting packages.
Due to customer confidentiality, we do not provide URLs/web site addresses of our customers sites. However, we have a 10Mb "speed test" files which you can use to test the speed of our servers: Datacenter 9: Dallas, Texas, USA. For a brie...
All of our servers are configured with the latest stable version of the Zend Optimizer system "in built" to our Apache webserver system. This means that scripts/programs protected, encrypted or optimised by the Zend Guard system will run without...
To attract customers, many companies (in particular "fly by night" ones) offer massively high amounts of disk space and bandwidth by ridiculously overselling their resources. This means that they suffer from decreased speed of pages, increased downtime an...
Easy Internet Solutions Ltd is the name of our web hosting business (think of it as our "parent company" although that is technically incorrect) and we do business under the following "brand names": FreeVirtualServers.com FreeVirtualServers has been ...
What is a hosting account and why do I need one? Once you have picked a domain name you need somewhere to host your web site. We provide space on our servers for you to host you web sites, create and use emails accounts and lots more. We sell various ...
If you had an entry page saying "Over 18's only" then it's definitely adult content - but after that, it's a bit more vague. Here's what we generally class as "acceptable content" for each service however, due to the way UK Law works ...
Easy Internet Solutions Ltd aims to provide a high quality 24/7/365 online technical support service to our customers. We are not able to provide support to reseller customers, friends of a customer, etc. For client confidentiality, we can only corresp...
We currently accept the following methods of payment: Cards accepted via Worldpay: Visa Visa Delta Mastercard Switch/UK Maestro Solo American Express Visa Electron Uk Debit Cheques Cheques must be drawn on a UK Bank Account in Pound...
We provide to our customers a variety of website builders - the most popular being our Easy Internet WYSIWYG Web Site Builder which runs off your Windows PC. Next most popular is rvSiteBuilder too which is web based and quite simple to use. Then the Sohol...
We have the majority of our servers based in 3 different secure datacenters in the UK and the USA - each with their own back bone/network/transit providers. As of the 29th of June 2006, a simplified over view of our network is as follows: This network...
You can find the latest versions of our Terms and Conditions (T+Cs), Acceptable Use Policy (AUP) and privacy policy on our legal documents site at http://www.easyinternetsolutions.co.uk/legal/ . You are reminded that you do have to follow those terms and ...
For security and anti-fraud reasons, our ordering system makes use of a custom built "order verification system" which checks various aspects of all orders against our "typical customer profile" - if your details do not match what it ...
We will not place any adverts on any type (banners, pop-ups, pop-unders or text ads) on active customers websites. However, Free Hosting accounts are obliged, if they have not purchased the domain name from us, to include a link back to our website from ...