How do I download/view the PDF knowledgebase articles?
Posted by - NA - on 2006-10-16 12:59:48 PM

To view the PDF (Portable Document Format) files available on this helpdesk's knowledgebase system (and third parties), you first need to download the PDF file to your computer. Once this is done, you need to open it with the Adobe Acrobat Reader which is available free of charge from

If you are using the Firefox browser, you may encounter some difficulties with opening PDF files if you installed Firefox after installing Acrobat Reader. This can be corrected by reinstalling the Acrobat Reader from the link provided.

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