Knowledgebase
Reset Forgotten Client Area Password
Posted by on 2014-07-03 12:11:52 PM

Security is extremely important so please do use long detailed passwords and avoid using obvious words like maiden names, birthdays or pets names. Refrain from using the same password for multiple logins.

To reset your password:

1.Point your browser at http:/my.freevirtualservers.com/client/
2.Click on Forgot Your Password'



3. Enter your email address into the field titled Enter your Email Address (this must be the email address originally associated with the account)


4. Click Send Me My Password


**TWO EMAILS WILL BE SENT TO YOU - PLEASE READ THEM CAREFULLY**

5. Wait for the first email (please double check any spam/junk folders)
6. Click the link in the email - This will take you back to our website and will automatically send you a second email
7. The second email will contain your new password (please double check any spam/junk folders)


You can now log in using your new password - please change this immediately using the following instructions - http://help.freevirtualservers.com/index.php?/Knowledgebase/Article/View/457/38/changing-the-client-area-password

If you think your password has been compromised please change it immediately

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